pkr500 Privacy PolicyHow your information is kept secure
Your privacy matters to pkr500. This policy explains what account, device and transaction details may be collected, why they are needed, how they are handled, and how you can contact us about your data.
Last updated: January 2026
Contents
- Types of information we may collect
- Why we use your information
- Cookies and tracking tools
- Data storage and security
- Third-party access and sharing
- Your rights and how to contact us
Section 01
Information we may collect
When you register or use pkr500, we may collect limited information needed to operate your account, verify access, review transactions, provide support and meet security requirements.
Account details
- Your account name and other basic details provided during registration or verification
- Email address and mobile number
- Login details and account access records, with passwords protected using secure storage
- Identity details requested for account ownership, security or withdrawal verification where required
Payment and transaction details
- JazzCash, Easypaisa, SadaPay or Raast references used to check and reconcile transactions
- Deposit and withdrawal amounts, dates and related account records in PKR or Rs
- Transaction reference numbers, receipts and processing status
Device and browser details
- IP address, device type and operating system signals used for security checks
- Browser type, language preferences and related technical settings
- Login times, page activity and session information used to maintain account security and improve support
Section 02
How we use your information
We use collected information only for account services, security, transaction checks, support and related policy requirements. pkr500 does not sell your personal information to third parties.
- Account management: To complete registration, confirm logins and help protect your account from unauthorised access.
- Payment processing: To review PKR deposits and withdrawals, support payment checks and maintain an accurate transaction history.
- Customer Support: To respond to complaints, answer questions and investigate technical or account-related issues.
- Fraud Prevention: To identify unauthorised transactions, duplicate accounts and other unusual activity.
- Service Improvement: To review usage data and improve platform performance and the overall user experience.
- Promotions and Bonuses: To send offers and promotional updates that may suit your preferences, where you have provided consent.
Section 03
Cookies and Tracking Technologies
The pkr500 website uses cookies and similar technologies to improve your browsing experience and help the platform operate properly.
Types of Cookies
- Essential Cookies: These cookies help maintain your login session and support secure account operation. Without them, some platform functions may not work correctly.
- Functionality Cookies: These remember your language preference, site settings and selected personal preferences.
- Analytics Cookies: These help remember choices made on the site so your selected settings and features work more smoothly.
These help us understand which pages receive more visits and where users may face difficulties. You can manage or disable cookies through your browser settings, although some platform features may then be unavailable.
Section 04
Data Retention and Security
pkr500 stores user information with strong security controls. Sensitive information is kept in encrypted form and handled according to its purpose.
Retention Period
- Information linked to an active account may be kept while the account remains open.
- After an account is closed, certain records may be retained for the period required for legal, security or dispute-related purposes.
- Transaction records may be retained for the period needed for reconciliation, security checks and financial record-keeping.
Security Measures
- Connections are protected with SSL encryption.
- Passwords are stored in hashed form, so they are not directly viewable.
- Server access is restricted to authorised personnel who need it for their role.
- Security checks and system updates are carried out regularly to help protect account and transaction information.
Section 05
Sharing Information with Third Parties
pkr500 does not sell your personal information. In limited situations, necessary information may be shared for account services, verification, security or legal requirements:
- Payment Processors: Payment service providers handling JazzCash, Easypaisa, SadaPay or Raast transactions may receive the information needed to process and reconcile a payment.
- Game Providers: Third-party game providers may access limited session information where required to operate the selected game.
- Legal obligations: Information may be provided to government authorities or in response to a valid legal order where applicable law requires it.
- Fraud Prevention: Where required, pkr500 may cooperate with the relevant authorities during investigations into cybercrime or financial fraud.
All third-party partners are expected to follow comparable data protection standards. pkr500 reviews their handling practices periodically.
Section 06
Your rights, policy updates and contact options
Your data rights
Every pkr500 user may exercise the following rights regarding their personal information:
- Right of access: You may ask what personal information pkr500 holds about you.
- Right to correction: You may request corrections if your information is inaccurate or incomplete.
- Right to deletion: You may ask for eligible information to be deleted, unless it must be retained for legal, security or dispute-related reasons.
- Marketing opt-out: You may request to stop receiving promotional emails or messages at any time.
Policy updates
pkr500 may revise this Privacy Policy from time to time. When changes are made, the latest date will be shown on this page, and important updates may be communicated through your registered email.
Questions and contact
For questions, complaints or requests about this Privacy Policy or your information, please contact our support team. For general enquiries, use the available support channel. FAQ Section see the
Privacy contact
[email protected]For quicker handling, include “Privacy Request” in your email subject line.
Your information matters, your experience stays protected
pkr500 handles personal and transaction information with security in mind. If you need clarification, visit the Help Centre or review the account options available to you.
